- Clients train at there own risk
- Clients are required to disclose all medical information to the trainer or therapist prior the session
- If a clients medical details change the clients is required to inform Lifestyle Essentials
- Clients are charged a fee for access to the facility not specific sessions or specific number weeks.
- Refunds are not given for non-attendance.
- Clients can make up missed sessions if adequate notice is given for the cancellations.
- Clients are required to give 12hr notice for cancellation of appointments.
- Clients who fail to give 12hrs notice may be charged for the session.
- Clients who fail to turn up to a session without any communication will be charged for the session.
- Clients using direct debit understand that they need to give 7 days’ notice to pause or stop debits.
- All requests to pause or stop debits must be made by email: info@lifestyleessentials.com.au
- Text messages and Facebook messager are not a suitable form of communication for direct debits.
- Clients are asked to contact the landline to change any appointments. 9873 2568
- Clients can bank PT sessions while away and then make them up at a later time
- Lifestyle Essentials is required to give you 24hrs notice of any cancellation of sessions.
- If a trainer does not turn up to a session, and no notice is given (24hrs) then Lifestyle Essentials will make up this session and give you a complimentary session
